Our privacy policy is set to provide the information regarding how www.geekslive.us uses and protects any information that you could give www.geekslive.us when you make a use this available website. www.geekslive.us is committed to your privacy that is protected. We could ask how to provide certain of the information’s by which we get an identity for how and when use this given website, also then you can make an assurance that it could only be used according to the privacy statement. www.geekslive.us could make changes of this policy from almost time to time by make the update of this page Here are some of the following policies so that we could almost follow an order to maintain the given privacy of the known visitors.

What we collect:

  • Name
  • Information of Contact.
  • Email addresses
  • Demographic information like preferences interests and postcode,
  • Other information relevant to customer surveys and/or offers

Work done with the information we could gather:

Personal Information: We will need your personal information and ask you to update it (“personal information”) and allow us to make contact with you. In order to make the best use of the Services, the user must also at first typically get registered or also make certain identifying information being provided. For some of the online registration, all we could ask you are to provide the contact details (like the First and last name, Postal address, E-mail address, Personal identifier etc.). Techylive uses some of the information’s like to make a contact with some of the well-known product and/or the services that you have already requested. This also includes the renewal/ re-registration notifications; also you could get some of the special offers.

Personal Information: We will need your personal information and ask you to update it (“personal information”) and allow us to make contact with you. In order to make the best use of the Services, the user must also at first typically get registered or also make certain identifying information being provided. For some of the online registration, all we could ask you are to provide the contact details (like the First and last name, Postal address, E-mail address, Personal identifier etc.). Techylive uses some of the information’s like to make a contact with some of the well-known product and/or the services that you have already requested. This also includes the renewal/ re-registration notifications; also you could get some of the special offers.


Opt-out Option

We will ask you when we need information that identifies you individually or allows us to contact you directly (personal information). We may ask for personal information when you purchase a product, enter a contest, request a service, complete a survey, subscribe to news, or engage in some other activity on our site. In connection with these activities, we may ask you for contact information such as your name, telephone number, and email address. When you visit our website, we collect standard information about your hardware and software such as your IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits. This site visitation data is used to administer the site and provide general statistics regarding the use of the Site. Site visitation data is never linked to your personal information, and we do not use it to identify you individually without your permission.

We will keep any and all information collected from you at this site strictly confidential and we will not sell, rent, trade, or otherwise share your personal information with third parties for their promotional use without your permission. We will use the personal information you give us to fulfill the services and provide the products you request from us. This may include sending information that you have requested, or contacting you about products and services that you have purchased. If you do not opt-out of communications from Techlive.com, we may send you marketing notices including promotions of our products and services. You can opt-out of communications from Techlive.com at any time (see “Control of Personal Information” below). We sometimes contract with other companies to provide services such as packaging and mailing information, answering user questions, or processing credit card transactions. We will only provide these partners with the information they need to conduct their services, they will be prohibited from using the information we provide for any other purpose and we will require them to observe the intent of this Privacy Policy. We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend our rights and interests and the rights and interests of our affiliates, suppliers, or users. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to enforce or apply these terms and conditions or to protect the rights, property, and safety of others and ourselves.

You can confirm, change, or update personal information you have provided to us by contacting us via e-mail. If you want to opt-out of communications from the company, you can do so by emailing your request to us. If you change your mind, you can opt-in again. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation), legally mandated notices, and critical messages that relate to the ability to use services you have purchased from

Regarding Payment Information:

If you are to register for the available Services, Techy Live also makes the collection for the credit card information, and all other payments in the information. Like many of the companies, Techy Live could use the third party for payment processing, payment in the gateways transactions

We provide user support services to consumers using web-based tools and software as well as through telephone support of our users. These tools may include software that enables us to remotely access and control a user's computer with their permission. We require certain information and permissions from you to provide the Services.
Some information we collect may be provided by the user directly such as when requested by a form or on the phone by a technician. Other technical information might be collected or accessed by or through our diagnostic and related tools as our computers work with yours to provide the Services.

TYPES OF INFORMATION www.geekslive.us COLLECTS Information You Provide

Personal Information: We will ask you when we need information that personally identifies you (“personal information”) or allows us to contact you. In order to use the Services, the user must first typically register or provide certain identifying information. For online registration, we ask you to provide contact details (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). www.geekslive.us uses this information to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our Services.

Payment Information: If you register for the Services, www.geekslive.us may collect credit card information, and other payment information. Like many companies, www.geekslive.us may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. www.geekslive.us uses payment information to complete your transactions.

Computer and System Information

Subscriber( User) Computer Information: We may also ask for information related to your (user) computer to provide the Service. As examples, this information may include:

  • information about the date of purchase of your computer
  • type of computer
  • identification number of your computer
  • make and model of your computer and/or any computer hardware,
  • software installed or peripherals attached to it,
  • condition of the computer,
  • system and registry data about software installations and hardware configurations, and
  • error tracking files.
  • Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products lists.

    Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products lists. Remote Access: While requesting support you may request for the problem to be resolved by enabling www.geekslive.us technicians to have access to and take control of your computer. www.geekslive.us uses software tools which enable you to grant control of your computer to an www.geekslive.us technician remotely over the Internet. This allows the www.geekslive.us technician to diagnose or correct problems without ever coming to the location of your computer.
www.geekslive.us does not use the Remote Access software to access and control your computer without your consent and we request that you remain present when our technicians are doing so.
www.geekslive.us technicians are trained in the use of this software and we take steps to limit access to confidential or sensitive information stored on user computer or network, avoid deliberate destruction of information on user computers or networks, and help avoid system problems. www.geekslive.us maintains specific internal policy and technical controls to limit how and whether our remote access tools may be used to assist you.

    Diagnostic Tool:www.geekslive.us uses some online diagnostic tolls that may collect a wide variety of useful information about the state of a computer system and your applications. This information is communicated to Nerd using security technologies over the Internet. www.geekslive.us analyzes this information to help diagnose and solve end-user problems. The www.geekslive.us diagnostic application is not designed to collect sensitive information including information such websites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc.
    Use of the Remote Access and Diagnostic applications may be subject to the terms and conditions of the respective software license agreements.

    Live Help Session Records:www.geekslive.us reserves the right to monitor and record on-line and off-line sessions between users and www.geekslive.us technicians for quality control and service-related purposes. Some uses of this type of information include improving the Service, building a support knowledge base and conducting internal market research. We do not correlate session record data used for these purposes with personal information.

    Cookies: We may use cookies and similar technologies to provide you with more personal service on our website and as you interact with Ustech-support.com. Cookies are small pieces of information stored by your browser on your computer’s hard drive or on your device. Cookies help us keep track of the preferences you specify. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you prefer not to store the information for future use. Each browser is different, so please check the help menu of your browser.

    Log Files: We use IP addresses to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use. SUPPLEMENTATION OF INFORMATION

    In order to protect www.geekslive.us from fraud and otherwise ensure the integrity of our services and manage risk we may supplement personal information we collect with information we may get from others. For example, in connection with determining creditworthiness, we may use your name and other related information to request a credit report as permitted by law.

    SHARING AND INFORMATION DISCLOSURE

    We may share aggregated and de-identified information with our partners. This sharing is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the Services.
We may also share, disclose, or transfer your personal information as follows:

    • To www.geekslive.us affiliates and subsidiaries to support business operations and sales, marketing, and customer support processes;
    • To third party service providers and suppliers acting on our behalf to provide products or services to you; and
    • To other third parties for purposes you have allowed.

    Additionally, we may also disclose your personal information as we determine reasonably necessary to (a) comply with applicable law, regulations, legal processes, or enforceable governmental requests, (b) respond as necessary to actual or potential lawsuits, or (c) protect the rights and property of www.geekslive.us or others.
We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time.
If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law.

    INTERNATIONAL USERS

    Because www.geekslive.us operates globally, we make information we gather available to our worldwide business units. If you are in the European Economic Area, please note that the personal information you provide will be transferred outside the European Economic Area for use by www.geekslive.us and its affiliates and subsidiaries for any of the purposes described in this privacy policy. By using the thewww.geekslive.us website, using the Services, or otherwise providing us with your personal information, you consent to the transfer and processing of your personal information.

    SECURITY

    We use a variety of security technologies, as well as administrative, managerial, and physical safeguards, to help protect personal information and other data we receive from unauthorized access, use, or disclosure. No data transmissions, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot fully eliminate all security risks associated with personal information and technical mistakes are possible. Therefore, we do not ensure or warrant the security of any data or information you transmit to us and you do so at your own risk.

    SURVEYS

    From time-to-time we may request information from users via surveys. Participation in these surveys is completely voluntary and users have a choice whether or not to participate. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of Services.

    CONTESTS

    www.geekslive.us may offer contests, sweepstakes or other promotions. These promotions will be governed by applicable rules. Personal information collected through such promotions will be used as described at the time of collection.

    CHILDREN

    Our Services are not intended for use by anyone under the age of 13. Consistent with the Children’s Online Privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13.

    CORRECTION/UPDATING PERSONAL INFORMATION

    If a user’s personal information changes (such as user zip code), or if a user no longer desires to use the Service. User may correct, update or remove user personal information provided to us through our website.

    NOTIFICATION OF CHANGES

    We reserve the right to change our privacy policy. Please check our website periodically for changes so that you are aware of our latest privacy practices. For changes that are materially less restrictive or protective of your personal information than the privacy policy in place at the time of collection, we will notify before implementing any such change.

    www.geekslive.us

    Customer Support Helpline(Tollfree)


    +1-866-211-4447